Dan偷偷喜欢女同事Julie. King给他打气，鼓励他约Julie出去。 Dan问：So what should I say? King: Tell the truth! Say, "Hi Julie, I was wondering if you'd be…
King跟同事Dan聊天，发现他心不在焉。King说， King: The trip was pretty good except for the flat tire we got on the way home. I was…
Bob向一家软件公司订购的软件没按时到，Bob要求赔偿，但是对方热线客服Gloria却坚持说是Bob一方取消了订单。Bob生气地说： B: Look...if you review our file you'll find that we are long-term loyal customers who have bought a significant…
Bob给一家软件公司客户服务热线打电话，接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I…
公司副总裁Lisa找到销售部经理Frank，商量如何提高产品销量。 Lisa: What about our pricing? Are we competitive? Frank: Actually, we are roughly 15% more expensive than our closest…
公司副总裁Lisa找到销售部经理Frank. Lisa: Frank, we just got our sales figures in and the numbers are very disappointing. What's going on here?…
Daisy和Kathy听说同事Johnny戒烟，很替他高兴。Kathy问Johnny是怎么戒的。 K: What's worked so far? J: Well, for starters, I saw a doctor who specializes in helping people quit…
Daisy在公司走廊上跟同事Johnny打招呼。 Daisy: Hey Johnny, good to see you! How have you been? I haven't seen you in almost a month.…
Patricia和同事Kelly要去澳门出差，准备去赌场试试手气。另一个同事John提到，自己有个朋友嗜赌成性，倾家荡产。Patricia问： P: So what happened to Joe? How is he holding up? J: Joe is in Gamblers Anonymous right now.…
Patricia去找同事Kelly。 Patricia: Hey, Kelly...the boss just called me into his office. You and I have to go to Macau for…