公司主管Andy向销售部门的Sara和James介绍咨询顾问Monica. Andy说,
Andy: Both of you are among our company’s top salespeople. But we can always improve, right? I’d like you to meet Vince Wolf…Vince is a business consultant specializing in body language.
Monica: Hello, Sara. Hello, James. It’s great to be here!
Sara: Hello, Vince. You know, I’ve never really considered how body language affects business.
James: I read a book about body language once, but the book mainly discussed how using proper body language can help you get a date.
Monica是商业咨询师,business consultant, 专长研究body language肢体语言。大家相互认识后,Sara说她从没觉得肢体语言会对做生意有什么影响,James也说,他倒是读过一本关于肢体语言的书,但那是教读者如何 get a date 找个约会的对象,date作为名词,可以指约会,也可以指跟你约会的那个人。Monica听后说:
Monica: Actually, if you think about it, each time you meet a client you’re asking them to trust you. It’s the same idea when you like someone…you have to make them trust you before they can fall in love with you.
A: You might not think consciously about it, but body language accounts for more than 50% of the message that you’re trying to get across.
Monica: Andy is right. Once you’ve mastered basic body language skills you’ll be surprised at how much more effective you will be. Let’s take the first point: posture. If you walk into a room with your stomach in, your chest out, your shoulders back and your head high, each one of these signals sends a message saying: “I’m in command of this situation. You can trust me.”